Terms and conditions

These terms and conditions (“Terms”, “Agreement”) are an agreement between Prairie Meats (“Prairie Meats”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the prairiemeats.ca website and any of its products or services (collectively, “Website” or “Services”).

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

Backups

We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

Advertisements

During use of the Website, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.

Links to other websites

Although this Website may link to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by Prairie Meats or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Prairie Meats. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of Prairie Meats or Prairie Meats licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any Prairie Meats or third-party trademarks.

Disclaimer of warranty

You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Prairie Meats, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Prairie Meats has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Prairie Meats and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Prairie Meats for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Saskatchewan, Canada without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Canada. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Saskatchewan, Canada, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Questions

If you would like to contact us concerning any matter relating to this policy, you may do so via the contact form, send an email to [email protected] or write a letter to 2326 Millar Ave. Saskatoon, SK S7K 2Y2, Canada.

 

Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 7 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Product is not as described
  • Product must be in original packaging

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund. Perishable goods are completely exempt from being returned.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Clearance or discounted items

Only regular priced items may be returned, unfortunately, clearance or discounted items cannot be returned.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

Returns can be mailed to: 2326 Millar Ave. Saskatoon, SK S7K 2Y2, Canada. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Questions

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form, send an email to [email protected] or write a letter to 2326 Millar Ave. Saskatoon, SK S7K 2Y2, Canada.

 

Delivery and Store Pickup policy

Delivery locations

Delivery Orders can currently only be delivered to a Saskatoon or Regina, Saskatchewan, Canada address. A delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Store pickup locations

Pickup Orders are through any of the following Saskatoon or Regina, Saskatchewan, Canada locations only:

SASKATOON:

Headquarters
2326 Millar Ave.
Saskatoon, SK, Canada
S7K 2Y2
Ph: 306.244.4024

College Park Mall

106-3929 8th St. E.
Saskatoon, SK, Canada
S7H 5M2
Ph: 306.477.1959

Stonebridge
60-3230 Preston Ave. S.
Saskatoon, SK, Canada
S7J 2G2
Ph: 306.952.5939

REGINA:

Harbour Landing
4605 Gordon Rd.
Regina, SK, Canada
S4W 0B7
Ph: 306.545.3211

Orders must be picked up within seven days, after which the customer will be refunded the total amount of your order, using the original method of payment, and the item(s) are placed back into Prairie Meats’ inventory for sale.

Order processing time

Prairie Meats’ average estimated delivery and pickup timeframes from when an order is placed are next business day for orders placed by 12 PM Noon Monday – Friday.

Orders for Delivery:  Orders must be entered by 12 PM cut off for next-day delivery Monday – Friday

Orders for Store Pickup:  A minimum 12 hr lead time is required for pickup orders.

Delivery Time Slots:

Two times slot are available for order delivery,
Monday through Friday:

  1. 1 – 3 PM
  2. 3 – 5 PM
  3. 5 – 7 PM

Deliveries must be signed for in-person. If no one is in attendance, at the delivery location, during the designated delivery time frame, Prairie Meats will contact the customer and reschedule the delivery. Additional delivery fees may apply.

If there will be a delay in delivery or pick up of your order, we will contact you via email or telephone.

Shipping rates

Shipping charges for your order will be calculated and displayed at checkout and are based on the total cost of the order before tax in Canadian dollars.

($CDN) Total Cost of Order (before tax) ($CDN) Shipment cost
(before tax)
< $100 CDN $13.95
>= $100 CDN $11.95

 

Sales tax is charged additional, to the total order amount, according to the current Saskatchewan (PST 6%) and Canadian (GST 5%) tax rates.

Out of Stock Items

Should any item(s) in the order become unavailable (out of stock), while the order is in processing, those unavailable item(s) will be cancelled and refunded, and the remaining item(s) in your order will be shipped.

Damaged Items

If there is any damage to the packaging on delivery, contact us immediately via the contact form, send an email to [email protected] or write a letter to 2326 Millar Ave. Saskatoon, SK S7K 2Y2, Canada.

Questions

If you have any questions about the delivery and pick up or your order, please contact us via the contact form, send an email to [email protected] or write a letter to 2326 Millar Ave. Saskatoon, SK S7K 2Y2, Canada.

This document was last updated on February 24, 2020